WRA (Workplace Risk Assesment): Guide to Understanding and Analyzing the Report

This guide can assist you in the work that follows a completed WRA (Workplace Risk Assesment) survey. You'll receive good advice on how to interpret the WRA report and gain a better understanding of the survey's results.

NOTE: Please be aware that the WRA survey is included in our paid subscriptions – GAIS Pro, Premium, and Enterprise.

Guide Contents

Report Structure
Benchmark, Sections, and Switching Between Reports
What is a Good Score? – Interpreting the Scores
Analysis Tools
WRA – The Full Review of Results
Heatmap – The Visual Overview
Custom Questions
Comments – Get the Nuances
Resource Library – Help for Improvement
Download the Report
Create Action Plans via GAIS' Action Center
Share the Entire Report or Sections with Others
Good Advice for Feedback to Managers/Employees

1. Report Structure

The WRA report is structured to resemble company reports for other survey types in GAIS.

When you enter the report, you'll find the analysis tools in the top, dark blue bar and in the menu on the left side. At the bottom left, you'll find the download center.

2. Benchmark, Segments, and Switching Between Reports

Compare - Benchmark

In the top right corner, you can choose to compare a segment of the report with the overall WRA report, or to compare with a report you've previously created.

NOTE: Unfortunately, we cannot offer industry benchmarks in the WRA report.

Entire Report or Sections?

You can choose to view the entire report or segments of the report. In the middle of the blue bar, you can select a specific segment you want to delve into. Remember to pay attention to whether you are in the main report or a segment of the report when navigating the analysis tools. This way, you'll always be sure which part of the report you are in.

Switch Between Surveys

If you have conducted multiple surveys, you can easily switch to view a report from a previous survey. You do this by clicking the arrow in the top left corner. Now you can select the survey you want to work with.

3. What is a Good Score? - Interpreting the Results

We cannot say exactly what constitutes good/bad scores or when a company should react. However, the different answer types can help a bit:

YES/NO: Questions that companies should have zero tolerance for acting upon have the answer type Yes/No or multiple choice.

SCALE QUESTIONS: For scale questions, we encourage the organization to define what a good level is for them. Where they want to be. We cannot say anything general about what a satisfactory score is, but we can refer to the following guideline we use in GAIS surveys*:

Score of 0-6: Requires attention.
Score of 7: It's going well, but there's room for improvement.
Score of 8: The employee is happy and satisfied.
Score of 9-10: The employee is very satisfied and is a good ambassador.

*We do not have evidence that the same answer pattern applies to WRA surveys, but we can say that this is how it looks for well-being surveys.

4. Analysis Tools

The entry point to the in-depth part of the report is found in the left menu, where a series of menu items will lead you to the analysis of the results. For all analysis tools, you can select data based on the sections you desire.

5. APV - The Full Review of Results

Here you get an overview of the responses to all questions included in the WRA survey.

Scale Questions: The reporting of answers to scale questions is presented with vertical bars. For scale questions, participants have provided an answer on a scale from 0-10:

Here you can see the following:

Distribution: How the answers are spread out. How many respondents answered 10, 9, 8, etc., to the question. The distribution function is important as it shows us the spread of scores and not just an average.
Average score: What the average score for the question is.
Response rate: How many have answered the question.
Anonymity: If the question is non-anonymous, you can see who gave which scores.

Yes/No Questions: The reporting of answers to yes/no questions is presented with horizontal bars. We typically talk about "zero tolerance" for these questions. If the answer is "yes," action must be taken to prevent or address challenges.

Here you can see the following:

Answer distribution: How many answered "yes" and "no" to the question.
Response rate: How many have answered the question.

6. Heatmap - The Visual Overview

The heatmap provides a good and quick overview of the scale responses. Here, it's possible to filter the results to delve deeper into the data.

Learn more about the Heatmap

7. Own Questions

If you have chosen to add your own questions in addition to the WRA survey questions, you can get an overview of the responses here.

You can also use your filters here to sort the data.

See Development in Own Questions

If you have previously conducted an WRA survey in the same series with the same custom questions, you can see the development in responses.

8. Comments - Get the Nuances

If you have allowed participants to write comments in the survey, you can explore them and engage in dialogue with employees about them.

Comments can provide different types of insights than those expressed in scores. They put words to things that numbers can't show.

Please note that employee comments are anonymous. You cannot see who wrote which comments. Neither administrators nor managers can. In further dialogue, it may be beneficial to encourage the employee to identify themselves to a manager or health and safety representative when it comes to specific challenges within the physical work environment.

NOTE: When presenting the results to employees, we recommend that specific comments are not shown. Instead, select and convey only some themes for the comments (this way, we avoid compromising anonymity).

Mark Favorites

You can mark the comments you particularly want to remember or work with. Click the star, and the comment will be marked. Next to the search function, you can swipe a star to the side to see only your marked comments.

Filter Comments by Factor

If you want to see all comments related to a specific factor, click on the desired factor in the left menu.

Use AI Content Analysis

You can sort comments using content analysis. Comments are categorized as negative, neutral, or positive.

Sort Based on Overall Assessment of the Work Environment

You can also sort data based on how participants scored their overall work environment. This means their average score on the 4 introductory questions in the WRS survey.

9. Resource Library - Help for Improvement

In the left-hand menu, you can access a resource library. Most WRA questions have associated recommendations. A recommendation consists of a series of focus points related to the specific topic, as well as concrete advice on what you can do about any problems. Everything is based on the Danish Working Environment Authority's recommendations.

It's possible to save a recommendation as a favorite and to share it with others in various ways.

You can sort recommendations by factors.

10. Download Your Report

You'll find the download center at the bottom of the left column.

Here you can download:

The report as an editable PowerPoint file
The report as a PDF file
All sections (one at a time)
All free-text comments as a CSV file

11. Create Action Plans via GAIS' Action Center

With GAIS Action Center, you can create and share actions—and in doing so, create and follow up on your action plans.

The action plan can be downloaded and used as documentation for the Working Environment Authority.

Read much more about the Action Center here.

12. Share the Entire Report or Sections with Others

Once you've completed a survey, you have the option to share the entire report or a segment of the report with, for example, a manager or a colleague.

Read the guide on how to do this.

13. Advices for Feedback to Managers/Employees

Advices for the ongoing process in the organization:

Clarity about the process: It's important to be clear about the ongoing process and who employees can approach with questions about the process.

Important to focus on the strengths in the survey: Celebrate what's going well, what you can be proud of, etc. Start by highlighting the strengths you can build on.

Important to show employees that you are also focusing on the challenges: Communicate what is urgent and needs to be addressed immediately, and what needs to be worked on in the longer term. Show that their feedback is taken seriously. They have given something of themselves by responding.

Spread and comments: It is not recommended that the spread and open comments be shown directly to employees.

Guide: Advice for the process after the APV survey